…provided by the RACE program
Are you a VCH Family Physician that has had a question you thought might be appropriate for the RACE line, but thought that it might not be urgent enough? Have you ever wanted to have a lab test or other document interpreted by a specialist, but didn’t know how to make that happen? If so, there’s a new service here to meet your needs!
eCASE is the new non-urgent complement to the RACE line. Through the dr2dr Secure Messaging platform, you can send an email message to a specialist for an answer back within one week. You can attach patient documents out of your EMR to aid the specialist in providing you a recommendation. Early results have shown that eCASE is valued by primary care providers, and that it helps in streamlining the patient journey.